{"id":1534,"date":"2022-10-02T12:45:59","date_gmt":"2022-10-02T11:45:59","guid":{"rendered":"https:\/\/mexicotransportservice.com\/contact\/"},"modified":"2026-03-27T08:27:22","modified_gmt":"2026-03-27T07:27:22","slug":"contact","status":"publish","type":"page","link":"https:\/\/mexicotransportservice.com\/fr\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-9f17fa40 wp-block-group-is-layout-constrained\" style=\"background-color:#0a1628;padding-top:60px;padding-right:30px;padding-bottom:60px;padding-left:30px\">\n\n<h1 class=\"wp-block-heading has-text-align-center\" style=\"color:#ffffff;font-size:38px\">Contacte notre \u00e9quipe<\/h1>\n\n\n\n<p class=\"has-text-align-center\" style=\"color:#cbd5e1;font-size:18px\">Tu as une question, une correction ou une demande d&rsquo;itin\u00e9raire ? Notre \u00e9quipe \u00e9ditoriale lit et r\u00e9pond personnellement \u00e0 chaque message.<\/p>\n\n\n\n<p class=\"has-text-align-center\" style=\"color:#2ecc71;font-size:15px;font-weight:600\">\ud83d\udce7 D\u00e9lai moyen de r\u00e9ponse : 1\u20132 jours ouvr\u00e9s<\/p>\n\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-30913b93 wp-block-group-is-layout-constrained\" style=\"border-left-color:#2ecc71;border-left-width:4px;background-color:#f0faf4;padding-top:50px;padding-right:20px;padding-bottom:30px;padding-left:20px\">\n\n<h2 class=\"wp-block-heading\" style=\"font-size:24px\">\ud83d\udccc Avant de nous \u00e9crire<\/h2>\n\n\n\n<p style=\"font-size:16px\"><strong>Nous sommes un site \u00e9ditorial, pas un op\u00e9rateur de transport.<\/strong> Mexico Transport Service recherche et publie des guides d&rsquo;itin\u00e9raires ind\u00e9pendants \u2014 on ne vend pas de billets, on n&rsquo;op\u00e8re pas de bus et on ne g\u00e8re pas de r\u00e9servations. Pour les modifications de billets, annulations ou confirmations d&rsquo;horaires du jour m\u00eame, contacte directement ton op\u00e9rateur.<\/p>\n\n\n\n<p style=\"font-size:16px\"><strong>Les prix et horaires changent.<\/strong> On horodate chaque v\u00e9rification, mais le r\u00e9seau de transport du Mexique change selon les saisons. Si tu rep\u00e8res une info plus r\u00e9cente, envoie-la nous \u2014 on la v\u00e9rifiera et on mettra \u00e0 jour le guide sous 48 heures.<\/p>\n\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-d0148371 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:20px;padding-bottom:50px;padding-left:20px\">\n\n<h2 class=\"wp-block-heading\" style=\"font-size:28px\">Comment nous contacter<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"border-color:#e2e8f0;border-width:1px;border-radius:8px;padding-top:24px;padding-right:24px;padding-bottom:24px;padding-left:24px\">\n\n<p class=\"has-text-align-center\" style=\"font-size:32px\">\ud83d\udce7<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\" style=\"font-size:18px\">Questions g\u00e9n\u00e9rales<\/h3>\n\n\n\n<p class=\"has-text-align-center\" style=\"font-size:15px\">Questions sur les itin\u00e9raires, conseils de voyage ou nos guides.<\/p>\n\n\n\n<p class=\"has-text-align-center\" style=\"color:#2ecc71;font-size:15px;font-weight:600\"><a href=\"mailto:support@mexicotransportservice.com\">support@mexicotransportservice.com<\/a><\/p>\n\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"border-color:#e2e8f0;border-width:1px;border-radius:8px;padding-top:24px;padding-right:24px;padding-bottom:24px;padding-left:24px\">\n\n<p class=\"has-text-align-center\" style=\"font-size:32px\">\ud83d\udd04<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\" style=\"font-size:18px\">Corrections et mises \u00e0 jour<\/h3>\n\n\n\n<p class=\"has-text-align-center\" style=\"font-size:15px\">Tu as rep\u00e9r\u00e9 un tarif, horaire ou point de prise en charge obsol\u00e8te ? Dis-le nous.<\/p>\n\n\n\n<p class=\"has-text-align-center\" style=\"color:#2ecc71;font-size:15px;font-weight:600\"><a href=\"mailto:support@mexicotransportservice.com\">support@mexicotransportservice.com<\/a><\/p>\n\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"border-color:#e2e8f0;border-width:1px;border-radius:8px;padding-top:24px;padding-right:24px;padding-bottom:24px;padding-left:24px\">\n\n<p class=\"has-text-align-center\" style=\"font-size:32px\">\ud83d\udcf0<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\" style=\"font-size:18px\">M\u00e9dias et partenariats<\/h3>\n\n\n\n<p class=\"has-text-align-center\" style=\"font-size:15px\">Demandes presse, donn\u00e9es ou partenariats d&rsquo;affiliation \u00e9thiques.<\/p>\n\n\n\n<p class=\"has-text-align-center\" style=\"color:#2ecc71;font-size:15px;font-weight:600\"><a href=\"mailto:support@mexicotransportservice.com\">support@mexicotransportservice.com<\/a><\/p>\n\n<\/div>\n\n<\/div>\n\n\n\n<p style=\"color:#94a3b8;font-size:13px;font-style:italic\">On utilise ton email uniquement pour te r\u00e9pondre. On ne partage jamais tes coordonn\u00e9es. Consulte notre <a href=\"https:\/\/mexicotransportservice.com\/fr\/politique-de-confidentialite\/\">Politique de confidentialit\u00e9<\/a>.<\/p>\n\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-281a4ed7 wp-block-group-is-layout-constrained\" style=\"background-color:#f8fafc;padding-top:40px;padding-right:20px;padding-bottom:40px;padding-left:20px\">\n\n<h2 class=\"wp-block-heading\" style=\"font-size:28px\">\ud83d\uddfa\ufe0f Demande un itin\u00e9raire<\/h2>\n\n\n\n<p style=\"font-size:16px\">Tu ne trouves pas l&rsquo;itin\u00e9raire qu&rsquo;il te faut ? On priorise les nouveaux guides selon les demandes des voyageurs. Dis-nous :<\/p>\n\n\n\n<ul class=\"wp-block-list\" style=\"font-size:16px\">\n<li><strong>D\u00e9part et destination<\/strong> \u2014 villes, villages ou postes fronti\u00e8res<\/li>\n\n\n\n<li><strong>Mois de voyage<\/strong> \u2014 pour qu&rsquo;on puisse v\u00e9rifier la disponibilit\u00e9 saisonni\u00e8re<\/li>\n\n\n\n<li><strong>Modes pr\u00e9f\u00e9r\u00e9s<\/strong> \u2014 navette, bus, bateau, vol ou transfert priv\u00e9<\/li>\n<\/ul>\n\n\n\n<p style=\"font-size:16px\">Envoie ta demande \u00e0 <a href=\"mailto:support@mexicotransportservice.com\"><strong>support@mexicotransportservice.com<\/strong><\/a> et on l&rsquo;ajoutera \u00e0 notre file \u00e9ditoriale. On t&rsquo;enverra un email quand le guide sera en ligne.<\/p>\n\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-281a4ed7 wp-block-group-is-layout-constrained\" style=\"padding-top:40px;padding-right:20px;padding-bottom:40px;padding-left:20px\">\n\n<h2 class=\"wp-block-heading\" style=\"font-size:28px\">\ud83d\udcdd Soumettre une correction<\/h2>\n\n\n\n<p style=\"font-size:16px\">La pr\u00e9cision est notre priorit\u00e9 \u00e9ditoriale num\u00e9ro un. Chaque guide est v\u00e9rifi\u00e9 et dat\u00e9, mais le r\u00e9seau de transport du Mexique change fr\u00e9quemment. Si tu rep\u00e8res quelque chose d&rsquo;obsol\u00e8te, merci d&rsquo;inclure :<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"border-left-color:#2ecc71;border-left-width:3px;padding-left:16px\">\n\n<p style=\"font-size:15px\"><strong>Quel guide<\/strong> \u2014 l&rsquo;URL ou le nom de l&rsquo;itin\u00e9raire<\/p>\n\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"border-left-color:#2ecc71;border-left-width:3px;padding-left:16px\">\n\n<p style=\"font-size:15px\"><strong>Ce qui a chang\u00e9<\/strong> \u2014 ancienne info vs. nouvelle info<\/p>\n\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"border-left-color:#2ecc71;border-left-width:3px;padding-left:16px\">\n\n<p style=\"font-size:15px\"><strong>Ta source<\/strong> \u2014 lien de l&rsquo;op\u00e9rateur, photo ou re\u00e7u<\/p>\n\n<\/div>\n\n<\/div>\n\n\n\n<p style=\"font-size:16px\">Les corrections urgentes (probl\u00e8mes de s\u00e9curit\u00e9, annulations de lignes) sont prioris\u00e9es et g\u00e9n\u00e9ralement mises \u00e0 jour sous 24 heures.<\/p>\n\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-281a4ed7 wp-block-group-is-layout-constrained\" style=\"background-color:#f0faf4;padding-top:40px;padding-right:20px;padding-bottom:40px;padding-left:20px\">\n\n<h2 class=\"wp-block-heading\" style=\"font-size:28px\">\ud83d\udc65 Qui lit ton message<\/h2>\n\n\n\n<p style=\"font-size:16px\">Ton email arrive directement \u00e0 notre \u00e9quipe \u00e9ditoriale \u2014 les m\u00eames personnes qui recherchent, r\u00e9digent et v\u00e9rifient chaque guide sur ce site.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:16px;padding-bottom:16px;flex-basis:33.33%\">\n\n<p class=\"has-text-align-center\" style=\"font-size:15px;font-weight:600\">Tim Kr\u00f6ger<\/p>\n\n\n\n<p class=\"has-text-align-center\" style=\"color:#64748b;font-size:13px\">Fondateur &amp; Analyste principal des itin\u00e9raires<\/p>\n\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:16px;padding-bottom:16px;flex-basis:33.33%\">\n\n<p class=\"has-text-align-center\" style=\"font-size:15px;font-weight:600\">AnaMarija Mishachkovska<\/p>\n\n\n\n<p class=\"has-text-align-center\" style=\"color:#64748b;font-size:13px\">Sp\u00e9cialiste en recherche transport<\/p>\n\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:16px;padding-bottom:16px;flex-basis:33.33%\">\n\n<p class=\"has-text-align-center\" style=\"font-size:15px;font-weight:600\">Jean N\u00e1jera<\/p>\n\n\n\n<p class=\"has-text-align-center\" style=\"color:#64748b;font-size:13px\">Expert du secteur transport<\/p>\n\n<\/div>\n\n<\/div>\n\n\n\n<p class=\"has-text-align-center\" style=\"font-size:14px\"><a href=\"https:\/\/mexicotransportservice.com\/fr\/a-propos-de-nous\/\">En savoir plus sur notre \u00e9quipe et nos standards \u00e9ditoriaux \u2192<\/a><\/p>\n\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-281a4ed7 wp-block-group-is-layout-constrained\" style=\"background-color:#0a1628;padding-top:40px;padding-right:20px;padding-bottom:40px;padding-left:20px\">\n\n<h3 class=\"wp-block-heading has-text-align-center\" style=\"color:#ffffff;font-size:18px\">Avertissement r\u00e9servation<\/h3>\n\n\n\n<p class=\"has-text-align-center\" style=\"color:#94a3b8;font-size:14px\">Mexico Transport Service est une ressource \u00e9ditoriale ind\u00e9pendante. Nous n&rsquo;op\u00e9rons pas de navettes, bus, bateaux ou vols et ne pouvons pas modifier ou rembourser de billets. Nos guides contiennent des liens d&rsquo;affiliation vers des plateformes de r\u00e9servation de confiance \u2014 quand tu r\u00e9serves via ces liens, on peut percevoir une petite commission sans frais suppl\u00e9mentaires pour toi. Confirme toujours les horaires et conditions sur le site de l&rsquo;op\u00e9rateur avant d&rsquo;acheter.<\/p>\n\n<\/div>\n\n\n<div class=\"kk-star-ratings kksr-auto kksr-align-left kksr-valign-bottom\"\n    data-payload='{&quot;align&quot;:&quot;left&quot;,&quot;id&quot;:&quot;1534&quot;,&quot;slug&quot;:&quot;default&quot;,&quot;valign&quot;:&quot;bottom&quot;,&quot;ignore&quot;:&quot;&quot;,&quot;reference&quot;:&quot;auto&quot;,&quot;class&quot;:&quot;&quot;,&quot;count&quot;:&quot;0&quot;,&quot;legendonly&quot;:&quot;&quot;,&quot;readonly&quot;:&quot;&quot;,&quot;score&quot;:&quot;0&quot;,&quot;starsonly&quot;:&quot;&quot;,&quot;best&quot;:&quot;5&quot;,&quot;gap&quot;:&quot;5&quot;,&quot;greet&quot;:&quot;Rate this page&quot;,&quot;legend&quot;:&quot;0\\\/5 - (0 vote)&quot;,&quot;size&quot;:&quot;24&quot;,&quot;title&quot;:&quot;Contact&quot;,&quot;width&quot;:&quot;0&quot;,&quot;_legend&quot;:&quot;{score}\\\/{best} - ({count} {votes})&quot;,&quot;font_factor&quot;:&quot;1.25&quot;}'>\n            \n<div class=\"kksr-stars\">\n    \n<div class=\"kksr-stars-inactive\">\n            <div class=\"kksr-star\" data-star=\"1\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"2\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"3\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"4\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"5\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n    \n<div class=\"kksr-stars-active\" style=\"width: 0px;\">\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n<\/div>\n                \n\n<div class=\"kksr-legend\" style=\"font-size: 19.2px;\">\n            <span class=\"kksr-muted\">Rate this page<\/span>\n    <\/div>\n    <\/div>\n","protected":false},"excerpt":{"rendered":"<p>Contacte notre \u00e9quipe Tu as une question, une correction ou une demande d&rsquo;itin\u00e9raire ? Notre \u00e9quipe \u00e9ditoriale lit et r\u00e9pond personnellement \u00e0 chaque message. \ud83d\udce7 D\u00e9lai moyen de r\u00e9ponse : 1\u20132 jours ouvr\u00e9s \ud83d\udccc Avant de nous \u00e9crire Nous sommes un site \u00e9ditorial, pas un op\u00e9rateur de transport. Mexico Transport Service recherche et publie des&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"disable","_kad_post_title":"hide","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"class_list":["post-1534","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mexicotransportservice.com\/fr\/wp-json\/wp\/v2\/pages\/1534","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mexicotransportservice.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mexicotransportservice.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mexicotransportservice.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mexicotransportservice.com\/fr\/wp-json\/wp\/v2\/comments?post=1534"}],"version-history":[{"count":2,"href":"https:\/\/mexicotransportservice.com\/fr\/wp-json\/wp\/v2\/pages\/1534\/revisions"}],"predecessor-version":[{"id":12737,"href":"https:\/\/mexicotransportservice.com\/fr\/wp-json\/wp\/v2\/pages\/1534\/revisions\/12737"}],"wp:attachment":[{"href":"https:\/\/mexicotransportservice.com\/fr\/wp-json\/wp\/v2\/media?parent=1534"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}